Privacy Policy

Last updated: August 08, 2026

This Privacy Policy explains how XIAMEN OWON TECHNOLOGY CO.,LTD. (“OWON”, “we”, “us” or “our”) collects, uses and protects personal information when you visit our website at https://www.owon-iot.com (the “Website”).

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide Directly

When you contact us through the Website, by email, WhatsApp or other channels, we may collect:

  • Your name
  • Your business email address
  • Your company name
  • Your phone number (if you choose to provide it)
  • The content of your message or inquiry
  • Any other information you choose to share with us

Information Collected Automatically

When you visit the Website, our servers may automatically record standard technical information, including:

  • Your IP address and the country or region associated with it
  • Browser type and version
  • Operating system
  • Pages you visit and the time and date of your visit
  • Referring website addresses
  • Approximate time spent on the Website and number of pages viewed during your visit

This information is used to protect the Website against abuse and spam, to understand where inquiries come from, and in aggregate to improve the Website’s performance and usability.

Cookies and Local Storage

The Website may use essential cookies and session-based browser storage (which is cleared when you close your browser) to support basic functionality such as remembering your language preference and, when you submit an inquiry, to help us understand how you found the Website. We do not currently use advertising or third-party analytics cookies. If this changes in the future, we will update this Privacy Policy and, where required, obtain your consent.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests for product information, pricing or demos
  • Provide quotations and support for our products and solutions
  • Send you product updates or marketing communications that you have opted in to receive (you may opt out at any time)
  • Improve the Website, our products and our services
  • Comply with legal and regulatory obligations

Sharing of Your Information

We do not sell, rent or trade your personal information. We may share your information only:

  • With service providers who help us operate the Website or communicate with you (such as hosting and email providers), under confidentiality obligations
  • When required by law, regulation or legal process
  • With your consent

Data Retention and Security

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law. We take reasonable technical and organizational measures to protect your information, including HTTPS encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

OWON is a company established in the People’s Republic of China. Your information may be processed in China or in the jurisdictions where our service providers are located. Where required by applicable law (including the EU General Data Protection Regulation for visitors in the European Economic Area), we take appropriate safeguards for such transfers.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

Children’s Privacy

The Website is a business-to-business site and is not directed to children. We do not knowingly collect personal information from children.

The Website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: