Hospitality

Guest Room Management System for a Chain Resort Hotel

Client: A Smart Hotel System Provider Location: Global Source: 2026 OWON Technology Catalog
Guest Room Management System for a Chain Resort Hotel

Background

The client sought a wireless IoT system to replace traditional wired BMS, which is expensive and difficult to install. They needed faster deployment, lower costs, and the ability to integrate both OWON and third-party smart devices through a unified gateway with device-level MQTT API. Some high-end locations also required Android-based touchscreen control panels.

Project Requirements

  • Use IoT gateway to aggregate all smart devices and provide a device-level MQTT API for system integration.
  • The IoT gateway should ensure the normal operation of smart devices even when disconnected from the server.
  • The IoT gateway must be open to integration with additional smart devices, including those from third parties.
  • OWON should provide a full line of off-the-shelf IoT devices for immediate deployment.
  • Device customization and new product development are available to meet special project needs.
  • Some high-end locations require an Android-based touchscreen control panel as part of the system.

Our Solution

OWON provided a complete ZigBee 3.0 ecosystem: IoT gateway (Wi-Fi/Ethernet/4G) with full MQTT device-level APIs, and a comprehensive line of hotel room devices — wall switches, relay switches, wall sockets, power meters, fan coil thermostats, curtain controllers, door/window sensors, temperature/humidity sensors, and occupancy sensors. The gateway supports offline mode with local device-to-device logic. Android touchscreen control panels were supplied from OWON's 20-year industrial tablet experience. Custom devices (DND buttons, door signage, relay switches) were developed for specific project needs.

  • Provides an IoT gateway equipped with ZigBee connectivity to aggregate all smart devices. The gateway has a full set of device-level MQTT APIs and connects to the client’s server through Wi-Fi, Ethernet, or 4G.
  • In offline mode, the gateway is capable of not only controlling each ZigBee device, but also supporting logical interaction between devices.
  • The gateway is compatible with the ZigBee 3.0 standard and can work with any third-party devices following the same standard.
  • Provides a full line of standard hotel room management devices including lighting wall switches, relay switches, wall sockets, power meters, fan coil thermostats, curtain control modules, door/window sensors, temperature/humidity sensors, occupancy sensors, etc.
  • Customizes a few devices for specific projects’ requirements, such as relay switches, fan-coil thermostats, and door sensors.
  • Converts some regular devices to smart devices by embedding communication modules into the designated hardware, such as DND buttons and door signage.
  • Thanks to OWON’s 20-year experience in designing and manufacturing industrial tablets, we provide the project with various sizes of Android touchscreen control panels.

Key Results

Wireless
No Wiring Required
ZigBee 3.0
3rd-Party Compatible
Offline
Works Without Internet
Full Line
All Room Devices

Products Used

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