Guest Room Management System for a Chain Resort Hotel

Background
The client sought a wireless IoT system to replace traditional wired BMS, which is expensive and difficult to install. They needed faster deployment, lower costs, and the ability to integrate both OWON and third-party smart devices through a unified gateway with device-level MQTT API. Some high-end locations also required Android-based touchscreen control panels.
Project Requirements
- Use IoT gateway to aggregate all smart devices and provide a device-level MQTT API for system integration.
- The IoT gateway should ensure the normal operation of smart devices even when disconnected from the server.
- The IoT gateway must be open to integration with additional smart devices, including those from third parties.
- OWON should provide a full line of off-the-shelf IoT devices for immediate deployment.
- Device customization and new product development are available to meet special project needs.
- Some high-end locations require an Android-based touchscreen control panel as part of the system.
Our Solution
OWON provided a complete ZigBee 3.0 ecosystem: IoT gateway (Wi-Fi/Ethernet/4G) with full MQTT device-level APIs, and a comprehensive line of hotel room devices — wall switches, relay switches, wall sockets, power meters, fan coil thermostats, curtain controllers, door/window sensors, temperature/humidity sensors, and occupancy sensors. The gateway supports offline mode with local device-to-device logic. Android touchscreen control panels were supplied from OWON's 20-year industrial tablet experience. Custom devices (DND buttons, door signage, relay switches) were developed for specific project needs.
- Provides an IoT gateway equipped with ZigBee connectivity to aggregate all smart devices. The gateway has a full set of device-level MQTT APIs and connects to the client’s server through Wi-Fi, Ethernet, or 4G.
- In offline mode, the gateway is capable of not only controlling each ZigBee device, but also supporting logical interaction between devices.
- The gateway is compatible with the ZigBee 3.0 standard and can work with any third-party devices following the same standard.
- Provides a full line of standard hotel room management devices including lighting wall switches, relay switches, wall sockets, power meters, fan coil thermostats, curtain control modules, door/window sensors, temperature/humidity sensors, occupancy sensors, etc.
- Customizes a few devices for specific projects’ requirements, such as relay switches, fan-coil thermostats, and door sensors.
- Converts some regular devices to smart devices by embedding communication modules into the designated hardware, such as DND buttons and door signage.
- Thanks to OWON’s 20-year experience in designing and manufacturing industrial tablets, we provide the project with various sizes of Android touchscreen control panels.
Key Results
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